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Countrywide
12 January 2023
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Capital City College Group
12 January 2023

Chelsea & Westminster Hospital

Apogee works with Chelsea & Westminster Hospital to deliver a cost-efficient and modern operation within their print infrastructure and digital systems.

 

Key Benefits

  • No device downtime
  • Ability to scan records from wards and nurse stations
  • Cerner certified devices, allowing integration with the Trust EPR at a later date
  • Healthcare Industry certified devices, allowing integration with NHS cloud software and enablement of agile working
  • Advanced green power settings, duplex defaults and mono defaults
  • Seamless migration to Windows 7, 10 through Apogee’s selection of platform neutral HP devices
  • Reduction in the overall number of devices, which in turn reduces energy consumption and direct CO2 emissions
 
 

The Background

Following a previous merger, Chelsea and Westminster Hospital was left with multiple contracts and legacy print devices that were failing regularly and were unsuitable with their new ERP system, Cerner.

The hospital required a cost-efficient and modern operation within their print infrastructure and digital systems. The solution needed to encompass secure printing, alongside a program of future digital developments.

Following a six-month selection process, Apogee was selected as the sole managed print provider for the trust.

 

The Solution

After Apogee audited over 1,000 assets across the trust’s 11 locations, a ‘printing less for less’ solution was implemented. The solution includes a mix of multi-function devices, printers, and the print management software, PaperCut.

PaperCut ensures the security of every print, copy, and scan job. To add an extra layer of security, documents are held on a secure sever until users authenticate to release the jobs.

To align the trust’s digital agenda, all the new HP devices were networked, giving users greater access to scanning and document capture facilities.

Apogee also worked alongside the trust to create and implement new print policies. To future proof these policies, a future state design was agreed to meet the requirements of each area across the organisation. Some of the policies are user-to-device ratios for clinical and non-clinical areas, colour devices default to black and white, and double-sided print and copy is as standard.

Due to the scale of each site, coupled with the required service level agreements, Apogee provided a full-time on-site engineer at each hospital site.

 

The Outcome

To ensure a smooth transition to the new managed print service, Apogee worked with the trust, a 3rd party IT service desk and systems team, and the staff who would be using the technology.

Due to the three-month timescale for a project of such a considerable size of deployment, Apogee dedicated their NHS specialised on-site teams throughout the implementation, including a dedicated trainer to follow the team’s movements across the hospital and outlying sites.

Benefits

  • 4 hours service agreement - less down time
  • Reduced paper/toner waste
  • Reduced running costs – less time staff servicing
  • Savings on toners and consumables
  • Accounting tasks made simple through only having one invoice
  • Tracking print usage and reporting to staff
  • Secure devices
  • High-quality, durable prints
  • Standardised fleet
 

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