Remote Management (ARMA)

Achieve greater uptime across all your print devices with a pro-active and comprehensive support platform, ARMA (Apogee's Remote Management Application).

Improving Your Operational Efficiency

The Remote Print Management Software Application is quick, simple, and secure to implement. Once implemented, ARMA enables remote monitoring of your Managed Print, providing proactive maintenance and support.

ARMA allows administrators to oversee multiple printers and print servers across various locations without physically being present. Through Print Management Software, tasks such as printer configuration, troubleshooting, firmware updates, and monitoring print job status can be performed efficiently. This approach enhances productivity, reduces downtime, and ensures optimal printer performance, making it a valuable tool for businesses with extensive printing needs and distributed office environments.

Apogee can provide extensive remote support and updates, as well as quickly and efficiently remediating failures - often without the need for an engineer.

Why choose ARMA?

ARMA is Apogee’s Remote Print Management Application (or Remote Monitoring and Management System), powered by EKM Global. So why choose ARMA? Our software, from EKM, allows automation of metre’s and backend billing - it is highly customisable and offers the widest feature-set within the industry.

The 5 Benefits of Apogee’s Remote Management Application

Apogee’s Remote Print Management Software uses predictive analytics and proactive care results in a seamless support function to keep your devices running.

Remote Print Management aids Productivity
ARMA allows you to remotely monitor all devices, diagnosing and remediating failures before you are even aware of them. Which, in turn, aids productivity and time efficiency.
Maximised Uptime
Improve uptime and enhance service levels, with automated consumables and specific parts delivery, use Apogee’s Remote Management Application to maximise your experience with Apogee managed services.
Estimated billing is a thing of the past, as with ARMA, timely and accurate invoicing across all devices is guaranteed thanks to the ARMA Data Collection Agents (DCAs) reporting usage in real-time.
ARMA is a completely scalable solution for any sized fleet and is a totally free application.
Further Information
ARMA does not need to enter your network to monitor and manage your devices. This means there is no incoming connection to your network. The Data Collection Agent (DCA) does not allow Apogee access to or control any on-site devices on your network.

Why ARMA is the Right Choice for Your Organisation

Minimising device downtime is a key advantage of ARMA

We understand how frustrating it can be when your devices are left without toner or have minor IT issues that affect the productivity of your organisation.

Running out of toner is largely circumvented with Apogee’s Remote Management Application's automatic toner monitoring and just-in-time delivery - and each of your print devices benefit from reduced downtime, thanks to pre-emptive fault monitoring and resolution. The combination of these mean that ARMA keeps your organisation running, while also freeing up your IT teams.

As well as allowing your business to benefit from reduced device downtime and increased employee productivity, ARMA continually tracks your consumable usage to ensure completely accurate billing - ensuring that you only pay for what you use.


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