Doctor using technology to co-ordinate many medical areas
Digitising NHS Processes: Moving Away From Fax
15 January 2019
Two men walking in a city park with EAP logo
Apogee Launches Employee Assistance Programme (EAP)
19 January 2019
Doctor using technology to co-ordinate many medical areas
Digitising NHS Processes: Moving Away From Fax
15 January 2019
Two men walking in a city park with EAP logo
Apogee Launches Employee Assistance Programme (EAP)
19 January 2019

New Phone System Goes Live At Apogee HQ

In response, we have invested in a new call system which goes live on Friday 18th January.

 

The new system is a fully integrated Call Management Solution and has been developed with the client journey and experience in mind. We have built tailored routing and new menus that cater for all types of incoming calls and these will help us respond more quickly and effectively.

This is just one of the many process improvement initiatives we are putting in place to enhance the client experience.

 

Latest insights

21 February 2024

How to reduce employee attrition in the hybrid working world

With a fifth of UK workers at high risk of leaving their jobs in 2024, and a further 12% expecting to leave before 2026, it’s increasingly clear that staff retention strategies require a rethink. Flexible working will be crucial for reducing turnover – providing, of course, that it is implemented effectively.
12 February 2024

Want stronger data security? Invest in smoother hybrid working

Though high employee satisfaction is a benefit associated with hybrid working, many CIOs are still hesitant to invest in tools for easing digital collaboration – despite the fact that this tech would also enable them to tackle persistent issues concerning data security.

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