Network Services
As the centrepiece of your workforce’s ability to connect to the Internet – and by extension, each other - it’s vital that your network devices are secure and operational. Network Services ensure maximum uptime for your routers, switches, and end devices, setting the stage for you to get the highest value for your employee hours.
What is a Network Service?
Ensure your teams can consistently deliver high performance with a Network Service – which continually supports your routers, switches, and end devices, as well as the firewalls and edge security to keep them all protected.
Maximum network uptime is facilitated through this service – which uses a combination of continual monitoring, proactive maintenance, and real-time alerts to keep your network infrastructure up, running, and working consistently across the board.
Maximise productivity with Network Services
With your network devices being continually monitored, patched, and supported by our expert team, your business benefits from maximum staff output – with any disruptions being dealt with quickly and effectively, without requiring attention from your IT teams.
Due to this service also covering your firewalls and edge security, productivity among your hybrid workers is further enabled - even when working from home. This is because your network will be less susceptible to cyberattacks originating from their home devices, giving you the peace of mind that your remote endpoints are both connected and protected.
Three Key Benefits of Network Services
It should go without saying that your network is absolutely crucial for Internet access, staff collaboration, and storing files; and that any interruption in network service can’t be tolerated for long. But if you’re relying on your internal teams to maintain your network infrastructure, you are heavily limited by specific people being in attendance – not to mention that these days, IT talent is hard to come by.
Under a Network Service, conversely, you benefit from expert knowledge effectively on-demand – and with constant monitoring, proactive maintenance, and real-time alerts keeping our team aware of your network status, uptime can often be restored extremely quickly.
If not properly supported, hybrid work can be a hotbed for potential cyber security risks. This is due to hackers being able to access routers through unprotected home devices – which, providing your employee’s work device is connected at the same time, then opens the door to cybercriminals gaining access to your corporate network.
Network Services cover your firewalls and edge security – ensuring that, even if remote work devices are connected to home routers, they have another layer of protection against infiltration attempts. Furthermore, with security patches being constantly applied, you can rest assured that you’re always supported by the most up-to-date security measures available.
With the uptime of network devices being kept consistent, your business is able to benefit from employees being unhindered by disruptions – setting the stage for them to perform as optimally as possible.
With high output facilitated by secure network accessibility, your reputation as an effective business will only grow; freeing you up to enact strategic change as and when it’s required – and without the possibility of plans being de-railed due to unforeseen technical issues.
What is included in a Network Service?
By providing support for your network devices – routers, switches, and endpoint devices – a Network Service allows you to maximise on the benefits of optimal network performance and security. This can be divided into two areas, Comprehensive Network Management, and Monitoring and Alerting.
Comprehensive Network Management describes how we coordinate the routing, edge security, firewalls, switches, and end-device connectivity – ensuring that all network components are working together complementarily.
Monitoring and Alerting covers the deployment of monitoring agents to track network performance; with alerts being put in place for critical events to allow our technical team to provide an immediate response. Early warning indicators are also installed to enable proactive maintenance from our support team, ensuring that your uptime is kept to a maximum.
Why does your business need a Network Service?
Whether your workforce is all on-premises or spread out over a wide area, a Network Service brings vital benefits to your operations. When supported by our expert teams, you’re enabled to boost both productivity and endpoint security to a significant degree – keeping your workforce safe, connected, and effective.
As with any technology, technical issues cropping up is inevitable. However, what separates this service from others is the dynamic support: with expert assistance continually on-demand, and armed with comprehensive service histories to ensure they can zero in on issues quickly and accurately. Of course, continual monitoring and real-time alerts being in place means that our support team are often the first to be aware of any technical issues – and will already be working to ensure that you’re not offline for long.
Why choose Apogee as your Network Service provider?
While mainstream network providers usually offer adequate services, getting quick support for technical issues is often hard to organise. That’s where Apogee comes in.
Meeting competitive SLAs and boasting a 98% resolute rate for network-related requests, our technical helpdesk is what makes Apogee a leader in the Managed Services industry. Supported by our parent company, HP Inc., and our Isle of Man-based subsidiary, Argon Business Systems, we’re able to combine the resources of an international conglomerate with the attentiveness of a smaller provider – allowing us to deliver a service that is both friendly and dynamic.
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