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19 November 2024Apogee appoints Steve Ruby as Chief Experience and Operations Officer
Steve Ruby brings 26 years of IT services and leadership expertise to drive expansion at a critical time of Apogee’s transformation and foster an experience-led culture.
Maidstone, UK, 19 November 2024
Apogee Corporation Ltd, Europe’s leading managed workplace services provider, has appointed Steve Ruby as Chief Experience and Operations Officer. Ruby brings over 26 years of experience in IT services and leadership to help accelerate the company’s growth and transformation in the Managed Workplace Services (MWS) industry.
Ruby has held senior roles at prominent managed service providers (MSPs), managing extensive client portfolios and service teams across the full operational service lifecycle, from pre-sales and solution design to contract negotiation and business transformation. His career in IT services spans key positions at organisations including Logica, Capita, Computacenter and mostly recently Endava, where he served as Group Head of Service Delivery.
Ruby’s primary responsibility in his new role will be advancing Apogee’s service delivery capabilities as the organisation expands beyond its established reputation in the Managed Print Services (MPS) sector and further into the MWS market. He will lead efforts to unify Apogee’s operational and engineering teams to maintain consistent and high-quality practices, creating an experience-led organisation that supports its customer-first strategy.
“I am thrilled to join Apogee at such a pivotal time,” said Ruby. “Its strong reputation in the MPS market provides a solid foundation for expanding our digital workplace solutions, and I’m looking forward to using my experience to enhance operational excellence during this transition and create meaningful experiences at every customer touchpoint. I am here to ensure we continue delivering exceptional business outcomes through trusted and accountable partnerships, whilst building a highly engaged team and creating a work culture that people want to be part of.”
James Clark, CEO at Apogee Corporation, said: “Welcoming Steve to the team at Apogee is incredibly exciting for us. His rich understanding of the IT services landscape and passion for delivering exceptional outcomes makes him the perfect fit for this role. His leadership will be instrumental in reinforcing our commitment to providing tailored solutions that meet our customers’ evolving needs and solidifying our position as a leader in MWS.”
As Apogee continues to expand its solutions portfolio, Ruby will oversee initiatives to reduce complexity, increase customer value, and foster innovation. By embracing technologies such as automation, decision intelligence, and system integration to deliver experiences that matter to clients, Apogee aims to remain at the forefront of the evolving IT services industry.
Find out more about Apogee’s leadership team here.
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