Take your print infrastructure to the next level with Apogee's Managed Print Services
Take your print and document infrastructure wherever you go
25 September 2019
Take your print infrastructure to the next level with Apogee's Managed Print Services
Out of sight out of mind. Don’t let your devices haunt you
25 September 2019
Take your print infrastructure to the next level with Apogee's Managed Print Services
Take your print and document infrastructure wherever you go
25 September 2019
Take your print infrastructure to the next level with Apogee's Managed Print Services
Out of sight out of mind. Don’t let your devices haunt you
25 September 2019

Keep your business operating even in the most remote locations

Uptime is critical for almost all organisations. The construction industry, like many others, require the use of devices round the clock and sometimes in the most obscure locations.

 

With a true nationwide service delivery operation, Apogee can take away that headache and ensure your devices don’t compromise your productivity. Apogee is passionate about service and committed to delivering the best client support to maximise your performance. Our Customer Support Centre ensures all our key operations are based under one roof, allowing total accountability of our client services.

Marketing leading remote help desk

Our market-leading Remote Help desk fix one in three issues via a network connection to maximise your uptime. If the issue cannot be resolved by our helpdesk, an engineer will be dispatched and will be at your site within our contracted response time of four hours, or the individually agreed SLA – including the one A3 MFD you may have in a porta cabin in a very remote location!

 
 

ARMA (Apogee Remote Management Application)

Keeping your business running round the clock is our innovative ARMA technology which manages all the activity on each of your devices connected to a network.

Beyond tracking the number of documents printed, scanned or copied each day, it also monitors the device’s live status so it knows when there is a fault however big or small, ensuring we pro-actively react to any issues. Removing the necessity for your staff to log a service call will increase their productivity and also allow the experts to focus on getting your device back up and running in no time. Ensuring devices remain operational is a fundamental part of Apogee’s service delivery which allows our clients to focus on their core business needs.

If you would like to know more on how Apogee’s nationwide service can keep your business running, complete the form below.

 

Latest insights

21 February 2024

How to reduce employee attrition in the hybrid working world

With a fifth of UK workers at high risk of leaving their jobs in 2024, and a further 12% expecting to leave before 2026, it’s increasingly clear that staff retention strategies require a rethink. Flexible working will be crucial for reducing turnover – providing, of course, that it is implemented effectively.
12 February 2024

Want stronger data security? Invest in smoother hybrid working

Though high employee satisfaction is a benefit associated with hybrid working, many CIOs are still hesitant to invest in tools for easing digital collaboration – despite the fact that this tech would also enable them to tackle persistent issues concerning data security.

Keep up to date with all the latest in Managed Print Services.