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students in university using laptops
Four Benefits of Managed IT Services (MITS) for the Public Sector
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road through conifer green forest
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1 September 2022

Three Benefits of Managed Print Services (MPS) for the Public Sector

Discover the three benefits of Managed IT Services (MITS) for the Public Sector, delivered through a trusted Managed Workplace Service (MWS) provider.

 

As part of our ongoing Case Study series with Craven College on their deployment of Managed Print Services (MPS) and Managed IT Services (MITS) within the Education Sector at Apogee, we wanted to look at three benefits of Managed Print Services (MITS) for Public Sector. 

The Public Sector is a crucial pillar for Apogee, as Paul Rylands, Director of Public Sector, explains. "Apogee has a significant history with the public sector, going back to the acquisition trail. The public sector is a significant part of what we do. It makes up a third of all the business that we transact yearly. The Public Sector is split into parts, which are Central Government, Local Government, NHS and Health, with Education being a major part of that."

Apogee is Europe's largest multi-brand Managed Print Services (MPS) provider, with over thirty years of experience in the Managed Print sector. We place Digital Transformation at our fore and believe that all organisations can benefit from a centralised and organisationally efficient Managed Print Service. The public sector is under constant pressure to adopt new technology whilst attempting to juggle strict budgets and overseers. For many Public Sector organisations, the need for digital transformation is paramount to their success, which is why Apogee, a leader in the field, is ideally placed to enable this transformation. Whether Central Government, Local Government, the NHS or Education, adopting and implementing print infrastructure in a consolidated and comprehensive way can be outside their abilities without engaging with a Managed Print Services (MPS) provider.

Through our thirty years in the Managed Print Services (MPS) sector, we have evolved with the technology and advancements across Managed Print solutions, whether through the development of new Multi-function Devices (MFDs) or the advent and adoption of Cloud Print technologies. In tandem with this, our status as an approved supplier on multiple Public Sector purchasing frameworks offers organisations peace of mind while mitigating risk.

Apogee covers all aspects of a Public Sector organisation's printing, including printers, scanners, copiers, Multi-functional Devices (MFDs), Information Management, and Process Automation solutions. Apogee's Managed Print Services (MPS) by design and implementation are there to save time and money by analysing the print requirements and providing more visibility and control of an organisation's print environment. 

Apogee, as part of our Managed Print Services (MPS) solution, manages everything from toner supply and replacement, servicing the equipment, meter readings, and consolidated billing, with comprehensive management reporting and the collection and recycling of the device at the end of its life cycle. Whether through Information Management, Production Print, or Process Automation, Apogee delivers our Managed Print Services (MPS) through a modular approach, custom-built from the ground up for the particular and exacting needs and requirements of Public Sector organisations. A respected Managed Print Service (MPS) provider, such as Apogee, an approved Framework supplier for the Public Sector, is essential to any print infrastructure's success. For this reason, we have compiled three benefits of Managed Print Services (MPS) for the Public Sector below.

Today’s business leadership teams are faced with new challenges as they continue to navigate the impacts of the Covid-19 pandemic. Out of pure need to quickly and efficiently transition staff from the workplace to remote operations, business leaders prioritised what was happening in that moment in order to support employees and customers.

Since the reopening of many sectors within the UK, attention has rapidly been turned to the next phase of re-building and adapting to this new flexible workplace which ultimately is a period of unpredictability in terms of migrating from previous processes.

 
 

Benefit #1 – Control Of Your Printing Costs

The first benefit of Managed Print Services (MPS) for the Public Sector compromises the reduction and the control of your organisation's printing costs that Apogee can create. Reducing and controlling printing costs becomes even more applicable to the Public Sector than most, which relies on a limited operational budget for deploying technology and device investment while remaining under the oversight of public bodies. 

A Managed Print Services (MPS) specialist, such as Apogee, can manage all your document capabilities. Due to this, complete service offered by Apogee, costs can be significantly reduced across the print estate. With Apogee's Managed Print Services (MPS), your print fleet can be overhauled and improved by removing unnecessary devices and technological services that are not fit for purpose but create inefficiencies for your organisation. 

Public Sector organisations can make further savings through their print infrastructure and thus gain greater control of their current printing costs, as Managed Print Services (MPS) enable all your print needs to be deliverable under contractual agreements, backed by Public Sector Frameworks. These contractual agreements can include a one-off monthly fee to cover all remote monitoring, toner and consumables, delivery and engineer maintenance. Engaging with Apogee allows us to create contracts that will give your organisation complete control over print costs and, therefore, effectively budget or forecast accordingly depending on the needs of staff and students.

"Apogee provided a tailored end to end solution which made significant cost savings of over £120,000 to the trust. The roll-out not only delivered a new level of print efficiency and innovation, but also exceeded FST's expectations by delivering a cost effective and highly successful model which will only continue to benefit our staff & students for the future."

– Future Schools Trust representative

 
 

Benefit #2 – 'Service Excellence' Support and Maintenance

Apogee has developed a robust system for product support through a wealth of experience within the Managed Print Services (MPS) and Managed Workplace Service (MWS) sectors. At Apogee, we offer proactive remote monitoring of all your organisation's print and IT technology services under one roof. This proactive remote monitoring service ensures that we can provide preemptive fault avoidance across our services to the best of Apogee's ability. This proactive remote monitoring enables Apogee to maintain device uptime for Public Sector organisations when they need it most. Remote monitoring through our Managed Print Services (MPS) offers automated meter reading and just-in-time consumable delivery service. These benefits from our Managed Print Service (MPS) solutions ensure your document infrastructure runs smoothly, increasing up-time, productivity and overall efficiency. This increase in efficiency and productivity is a crucial element for any Public Sector organisation, achieved through our dedicated, highly skilled team offering exceptional maintenance with our 'Service Excellence'.

 Apogee's Managed Print Services (MPS) for the Public Sector are characterised by our unique and industry-leading 'Service Excellence' through our maintenance and servicing provided to Public Sector organisation's print fleet. With over two hundred engineers cross-trained across all of Apogee's Managed Workplace Services (MWS) offerings, it is the ideal way to ensure that the maintenance and up-time of your print infrastructure remain reliable. At Apogee, providing our 'Service Excellence' for print maintenance and up-time is vital for all Public Sector organisations in the UK. 

 
 

Benefit #3 – Increased Security

Increased security within your print infrastructure and fleet is the third Managed Print Services (MPS) benefits for the Public Sector. Whether your organisation is in Central Government, Local Government, NHS or Education, cybersecurity is a predominant concern for each, with data safety being a primary concern.

As part of a Managed Print Service (MPS), Apogee, with our thirty years of experience, we can identify security risks within your print infrastructure through the initial investigation and assessment of your current print structure and fleet. Technologically backed by HP's innovative products and Apogee's expertise in the Managed Print Services (MPS) industry, we have the experience and proficiency to mitigate future security risks with a tailored plan while rectifying current security issues within your Public Sector organisation. Ponemon's 2017 State of Cybersecurity in Small and Mid-Sized Businesses showed that 61% of companies surveyed had faced a cyber attack in the past 12 months, while 54% of these companies suffered a data breach involving an employee or customer information. For this reason, including the latest in GDPR compliance, that security is one of the critical pillars of Apogee's Managed Print Service (MPS) offering.

 

Success Story

Craven College: Managed IT Services in the Education Sector


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