Apogee’s Online Portal Another Platform To Help Customers
Apogee’s Online Portal Another Platform To Help Customers
1 March 2018
apogee hands keyboard overlay business strategy
Apogee’s DaaS Device as a Service
21 March 2018
Apogee’s Online Portal Another Platform To Help Customers
Apogee’s Online Portal Another Platform To Help Customers
1 March 2018
apogee hands keyboard overlay business strategy
Apogee’s DaaS Device as a Service
21 March 2018

Apogee’s Live Chat Maximises Online Engagement Opportunities

Alongside the client services portal refresh, Live Chat has also been relaunched across the entire website. Apogee’s Live Chat feature allows customers a real-time, on-demand channel to communicate with an Apogee customer service representative.

 

We fully understand and appreciate that customers often need to receive a rapid response to a service request or enquiry. Our Live Chat feature, located in the bottom-right of all website pages, connects you directly to an Apogee representative to help you resolve your issue as quickly as possible.

Already recognised for customer satisfaction, Apogee’s Live Chat tool can help assist with service requests, toner/consumables, remote assistance or sales enquiries.

Don’t forget to leave your feedback after your Live Chat sessions. We monitor all conversations to help us improve our service going forwards and welcome hearing about your experiences.

 

Latest insights

12 February 2024

Want stronger data security? Invest in smoother hybrid working

Though high employee satisfaction is a benefit associated with hybrid working, many CIOs are still hesitant to invest in tools for easing digital collaboration – despite the fact that this tech would also enable them to tackle persistent issues concerning data security.

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